Managing care after a hospital stay is a lot. If anything in CareDenza is unclear, reach out and a member of our team will help you sort it out, at your pace.
Talk to a specialist who can look at your account with you and walk through any step, one at a time.
(617) 932-5820 Monday to Friday, 9am to 5pm ETOpen CareDenza, go to Settings, and tap Contact Support. Your conversation stays right there, so you can pick it back up anytime.
How to start a chatPrefer to write it out? Send us the details and we'll reply with a clear next step, usually within one business day.
support@caredenza.comWhen you tap Call us in CareDenza, the app shows a short code on the screen. Read that code to the specialist and they can see exactly what you see, so you never have to explain it twice.
Tap the camera button and take a photo of your discharge paperwork. CareDenza reads it and builds your medication list for you. You can review and adjust anything before it's saved.
Open the medication and mark it as taken so the reminder clears. If a reminder still looks wrong, call us and we'll look at it with you.
Yes. CareDenza lets a caregiver you invite see your plan and help keep things on track, with your permission. You stay in control of who can see what.
Yes. Your health information is encrypted, and only you and the support specialist you reach out to can see it. We never sell your data. See our Trust & Security page for the full picture.
CareDenza is in private beta today. To get set up, email info@caredenza.com and we'll walk your family through it.
