Frequently asked questions.

CareDenza is a care-plan app for patients and the families who help them after a hospital stay. Photograph discharge paperwork and the app builds a clear medication list, reminders, appointments, visit notes, and caregiver sharing, so you are not managing care from a pile of papers.

Tap the camera and photograph discharge paperwork, a pharmacy label, or a pill bottle. CareDenza reads what it can and builds your list. You can review and edit anything before it is saved, and you can always add a medication by hand.

No. CareDenza helps you organize and understand the care plan you already have. It is not a substitute for a clinician. If you are having a medical emergency, call 911 or your local emergency number.

Yes. You can invite a caregiver you trust. With your permission they can follow medications, appointments, and related care details. You stay in control of who has access and can revoke it anytime.

Medications are organized into time slots that match a real day (for example morning, afternoon, evening, bedtime). As-needed medicines use their own countdowns. Mark a dose taken to clear the reminder; if something still looks wrong, contact support and we will help.

We use the information you provide so the app can do its job, track medications, remind you, store documents you upload, and share with caregivers you invite. We do not sell your data or share it with advertisers. Details are in our Privacy Policy.

In the app, use the account deletion flow in Settings. That permanently deletes your CareDenza account data from our systems, subject to any legal hold. You can also email support@caredenza.com to request deletion. We honor verified deletion requests within 30 days.

Visit caredenza.com/status for live availability of CareDenza services. For product updates and release notes, see the changelog.

Call or text (888) 213-0567, email support@caredenza.com, or use the contact form on the Help & contact page. We are here for patients and families at your pace.